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Saeeda Riaz
Saeeda Riaz – Partner, AGN IT Services LLC | Strategic IT Partner of 10+ Enterprises
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How Epicor Transformed Operations for a Leading Steel Manufacturing Company

A leading steel manufacturing company in the Middle East faced serious operational challenges—manual planning, inaccurate production data, high raw material wastage, and inefficient inventory control. The management wanted a modern ERP-for-steel-industry that could integrate all departments, automate production, reduce errors, and provide real-time visibility.

After evaluating multiple ERP systems, the company selected Epicor ERP for its strong manufacturing capabilities, flexible customization, and proven success in the steel and metal fabrication sector.

Client Background

The client is a 450+ employee steel manufacturing firm specializing in:

  • Steel coils & sheets

  • Fabricated steel products

  • Industrial steel structures

  • Custom metal components

They operate two plants and three warehouses with complex supply chain processes.

Challenges Before the Implementation

1. No unified production visibility

Production timelines, job progress, and machine utilization were tracked manually, leading to delays and inefficiencies.

2. Material wastage & costing inaccuracies

Steel cutting and fabrication generated high scrap levels. There was no system to analyze wastage patterns or material consumption.

3. Inventory mismatches

Stock levels were often incorrect due to manual updates, causing production stoppages and urgent purchasing.

4. Slow decision-making

Management lacked real-time dashboards for production KPIs, material costs, and delivery timelines.

5. Disconnected systems

Different departments used different tools—Excel, standalone accounting software, and manual job cards.

The company needed a powerful ERP-for-steel-industry that could streamline production from raw material to finished goods.

Why Epicor ERP Was Chosen

Epicor stood out due to:

  • Strong support for steel manufacturing workflows

     

  • Advanced BOM & routing for metal fabrication

     

  • Real-time shop floor data collection

     

  • Smart inventory automation

     

  • Full integration from sales → production → quality → dispatch

     

  • Ability to handle custom orders and complex costing

     

Epicor’s flexibility allowed workflows to match the unique nature of steel processing, such as:

  • Coil slitting

     

  • Cutting & bending

     

  • Welding & fabrication

     

  • Waste & scrap tracking

     

  • Heat number & batch tracking

Epicor ERP Modules Implemented

  • Production Management

     

  • Inventory & Warehouse Management

     

  • Material Requirements Planning (MRP)

     

  • Quality Control

     

  • Advanced Scheduling

     

  • Financials & Costing

     

  • CRM & Order Management

     

  • Shop Floor Execution (MES)

     

This end-to-end implementation ensured every steel production stage was digitized.

Results After Implementing Epicor ERP

The steel manufacturer reported major improvements within 6 months:

1. 40% Reduction in Material Wastage

Epicor’s material tracking & optimized cutting plans reduced unnecessary scrap, especially in coil slitting and sheet cutting.

2. Real-Time Visibility Across Plants

Managers could instantly see:

  • Production progress
  • Machine performance
  • Order status
  • Raw material availability

This eliminated the guesswork and reduced delays.

3. 35% Faster Production Cycles

Epicor automated:

  • Job creation
  • Routing
  • Approvals
  • WIP tracking

Resulting in faster turnarounds and improved productivity.

4. Automated Inventory Accuracy (98%+)

Barcode scanning, automated stock adjustments, and real-time material movement improved inventory accuracy dramatically.

5. Improved Costing & Profitability Insights

Epicor provided exact costing per job, including:

  • Labor
  • Raw materials
  • Overheads
  • Machine time

Helping the company identify profitable products and jobs.

6. Better Compliance & Quality Control

Epicor digitized quality checks, ensuring consistent standards and reducing rework.

Conclusion

This case study clearly proves that Epicor is one of the most effective ERP-for-steel-industry solutions, especially for companies dealing with:

  • High-volume production

     

  • Complex fabrication

     

  • Real-time shop floor needs

     

  • Multiple warehouses or plants

     

By adopting Epicor, the steel manufacturer gained:

  • End-to-end operational visibility

     

  • Improved efficiency

     

  • Reduced waste

     

  • Faster delivery timelines

     

  • Stronger profitability

Categories

Grow Your Business Today

Customer success stories highlight measurable outcomes:

  • A fastener company increased profits by 100% after implementing Epicor ERP

     

  • A steel manufacturer optimized inventory by tracking unit drops, saving material costs
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